Privacy Policy

 

This Privacy Policy describes how and when your information is collected, used, and shared  when you purchase an item or contact Anne Reeder Millinery or otherwise use these services.

Anne Reeder is committed to ensuring that your privacy is protected. and will not use the information you provide  to learn any more about you other than what is required to fulfil your orders, to provide you with an improved shopping experience, or as otherwise detailed in these terms.

 

Your contact details will not be used for marketing purposes unless you specifically consent to this. All personal information will be handled only by Anne Reeder Millinery and is never passed on to third parties.  This Privacy Policy provides detailed information on when and why your personal information is collected and used. 

 

Information Collected

So that your order can be fulfilled,  you need to provide certain information such as your name, email address, delivery address, payment information, and the details of the product that you are ordering. You may also choose to provide additional personal information for a bespoke order.  If you choose not to share this personal data , or refuse certain contact permissions, it might not be able to provide the products and services you’ve asked for.
 

Why is Your Information need and How is it used

This information is required to understand your needs and provide you with the best possible service, and in particular for the following reasons:

  • Send you goods purchased through our website.

  • Keep the website secure and prevent fraud.

  • Deal with enquiries and complaints made by or about you relating to our website.

  • Enable your use of the services available on our website

  • Supply you with services purchased through our website.

  • Send statements, invoices and payment reminders to you, and collect payments from you

  • Send you email notifications relating to your order.

  • Send you our email newsletter, if you have requested it (you can unsubscribe at any time)

The information may, on rare occasions be needed to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law.

Data Retention

Your personal data will not kept in a form that identifies you for longer than is necessary for the purposes set out in this notice or as required by applicable law. In some instances, it is necessary to  hold data for minimum periods, for example, UK tax law currently specifies a six-year period for retention of some of your personal data.
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Information Sharing and Disclosure

Your personal information is only shared for very limited reasons and in limited circumstances, as follows:​

  • Compliance with laws.  Your information may be collected, used, retained, if in good faith Anne Reeder Millinery believes that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce the agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of customers, or others.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. These  rights are described below:

  • Access. You may have the right to access and receive a copy of the personal information held about you by contacting Anne using the contact information below.

  • Change, restrict, delete. You may also have rights to change, restrict use of, or delete your personal information. Apart from exceptional circumstances (for example, store data for legal reasons) your personal information will generally be deleted upon request.

  • Object. You can object to (i) the processing of some of your information based on Anne Reeder Millinery's  legitimate interests and (ii) receiving marketing messages from Anne Reeder Millinery after providing your express consent to receive them. In such cases, your personal information will be deleted unlessthere is compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

  • Complain. If you reside in the EU and wish to raise a concern about the use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

 

Contact 

For purposes of EU data protection law, Anne Reeder is the data controller of your personal information. If you have any questions or concerns, you may contact her at hats@annereedermillinery.co.uk. Alternately, you may mail her at:  Anne Reeder, 103 Constable Road, Ipswich, Suffolk, IP4 2XA

Security

Anne Reeder Millinery is committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, suitable physical, electronic and managerial procedures have been put in place to safeguard and secure the information collected online. 

Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. 

When someone visits www.annereedermillinery.co.uk , a third party service, Google Analytics is used, to collect standard internet log information and details of visitor behaviour patterns. This is done to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. No Attempt is made to find out the identities of those visiting this website. 

Traffic log cookies are used to identify which pages are being used. This helps to analyse data about web page traffic and improve the website in order to tailor it to customer needs. This information is only used for statistical analysis purposes and then the data is removed from the system. 

Overall, cookies help to provide you with a better website, by monitoring which pages customers find useful and which they do not. A cookie in no way gives access to your computer or any information about you, other than the data you choose to share. 

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

 

Payment
This website is hosted on Wix. They provide Anne Reeder Millinery with the online e-commerce platform that helps to sell products and services to you. Your data is stored through Wix’s data storage, databases and their general application.
 
The Wix Stores checkout process is secured by Secure Socket Layer (SSL) system technology for encrypting credit information. Additionally, Wix Stores only works with payment solutions which offer the highest level of security (PCI DDS Level For more insight, you may also want to read Wix’s Terms of Service  or Privacy Statement.   
Anne Reeder Millinery does not store your payment information.

Mailing Lists

We use a third-party provider, through Wix to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing us at katherine@katherineelizabethhhats.com

Links to other websites

This website may contain links to other websites of interest. However, once you have used these links to leave the site, you should note that Anne Reeder Millinery does not have any control over that other website. and therefore, cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information at any time by emailing hats@annereedermillinery.co.uk

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.  If you believe that any information held on you is incorrect or incomplete, or you would like to view or amend it please write or email as soon as possible. Any information found to be incorrect will be corrected promptly.

Anne Reeder Millinery may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st December 2020.